Payment Terms:
COD, Visa, MasterCard, American Express and Discover.

Special Orders:
Special and Custom orders require a 50% deposit in advance with balance paid at time of shipping. NO REFUNDS ON SPECIAL ORDERS.

Shipping:
Items are currently shipped UPS: Ground, next day air, 3 day select, and 2nd day air. We also offer US Postal: First class insured, 2-day priority, and overnight.

Domestic Ordering and Shipping:
If an item you ordered is out of stock, the rest of the order will be shipped and the missing item back ordered and shipped as soon as possible. If you paid by credit card, you will not be charged for the back ordered item until it is shipped. All Shipping/Handling is applied to first shipment. No additional Shipping/Handling is charged when back order items are sent.

International Ordering and Shipping:
We cannot calculate shipping and handling costs. Please pay by credit card to avoid delay in shipping your order. International customers pay Shipping/Handling Cost on back orders and exchanges.

Returns:
All returns must have authorization assigned by us. All merchandise, returns and claims must be made within 10 days. All merchandise must be in original condition with a copy of our invoice. Any items returned after 10 days are charged a 20% restocking fee. We absolutely cannot accept any returns after 30 days.

Office Hours:
Monday through Friday 10:00am to 5:30pm Central Standard Time. We will be closed for vacation December 25th through January 3rd. Orders will be accepted through December 24th, with US Postal overnight required.